Common SCM inventory problems
Common SCM inventory problems
The lifeblood of your business is getting your products to
your customers on time. And staying on top of your inventory and managing it
efficiently helps you meet demand and generate sales. We’ll walk through some
of the common inventory management challenges—and how to overcome them. To
learn more, read our inventory management article.
20 Common Inventory Management Challenges
Managing inventory is a daunting task. The process and
results impact every aspect of your business. To help, here are 20 common
inventory management challenges to watch for in your supply chain.
- Inconsistent
Tracking:
Using manual inventory tracking procedures across different
software and spreadsheets is time-consuming, redundant and vulnerable to
errors. Even small businesses can benefit from a centralized inventory tracking
system that includes accounting features.
- Warehouse
Efficiency:
Inventory management controls at the warehouse is
labor-intensive and involves several steps, including receiving and putaway,
picking, packing and shipping. The challenge is to perform all these tasks in
the most efficient way possible.
- Inaccurate
Data:
You need to know, at any given moment, exactly what
inventory you have. Gone are the days when inventory could be counted once a
year with an all-hands-on-deck approach.
- Changing
Demand:
Customer demand is constantly shifting. Keeping too much
could result in obsolete inventory you’re unable to sell, while keeping too
little could leave you unable to fulfill customer orders. Order strategies for
core items, as well as technology to create and execute an inventory plan, can
help compensate for changing demand.
- Limited
Visibility:
When your inventory is hard to identify or locate in the
warehouse, it leads to incomplete, inaccurate or delayed shipments. Receiving
and finding the right stock is vital to efficient warehouse operations and
positive customer experiences.
- Manual
Documentation:
Managing inventory with paperwork and manual processes is
tedious and not secure. And it doesn’t easily scale across multiple warehouses
with lots of stock.
- Problem
Stock:
Perishable and fragile stock need specialized plans for
care and storage. And high-value inventory needs specific loss-prevention
strategies and inventory controls.
- Supply
Chain Complexity:
Global supply chains shift daily, placing a burden on
your inventory planning and management operations. The manufacturers and
wholesale distributors that dictate when, where and how your inventory ships
require flexibility and offer unpredictable lead times.
- Managing
Warehouse Space:
Efficiently managing space is an intimidating task. Planning
and designing warehouse spaces with inventory management platforms helps you
better control the timing of new stock deliveries. It can account for important
factors, such as available space. Read more about the differences between
warehouse management and inventory management.
- Insufficient
Order Management:
One of the most common challenges to sound inventory
management is preventing the overselling of products and running out of
inventory. Using historical and seasonal data trends can help you accurately
predict customer orders.
- Increasing
Competition:
Globalized supply chains are subject to unpredictable
economic shifts and market forces that impact the competition for raw
materials. Small businesses are sometimes faced with choosing between competing
for high-demand materials or holding enough inventory to control costs.
- Evolving
Packaging:
Compostable packaging—or removing packaging all together—to
reduce waste presents new obstacles for warehouse design and storage. It may
even mean new equipment or shorter shelf life for some items.
- Expanding
Product Portfolios:
Many online retail strategies remove the need for large
warehouse distribution centers. These strategies make it easier to expand
inventory and diversify product portfolios, but demand technology and resources
for ordering, shipping and tracking.
- Overstocking:
Keeping too much stock on hand can be as problematic as
having too little. Overstock impacts business cash flow and leads to
inventory-related problems, such as storage and loss.
- Inventory
Loss:
The loss of inventory due to spoilage, damage or
theft can be a supply chain problem. It requires identifying, tracking and
measuring problem areas.
- Poor
Production Planning:
Production planning is vital for avoiding delayed
manufacturing and cost overruns. If not done well, it can impact sales
forecasts and project scheduling.
- Lack
of Expertise:
It can be tough to find skilled inventory managers who are
adept at the latest technology and can improve inventory strategy. Simply
upgrading your inventory management platform with a host of features isn’t
enough. You need capable management.
- Poor
Communication:
Communication and collaboration are key. When departments
are apathetic about sharing information, it makes identifying inventory trends
and finding ways to improve much more difficult.
- Inefficient
Processes:
Low-tech, manual inventory management procedures don’t seem
like a daunting challenge when inventory is small and there’s only one
warehouse location to manage. But as sales volume increases and inventory
expands, inefficient, labor-intensive and low-tech standard operating
procedures are difficult to scale.
- Inadequate
Software:
To scale inventory management software to support complex
logistics, it needs to integrate with your existing business
process platforms. The difficult task is choosing from hundreds of
inventory management solutions and mastering a host of features that
require training and ongoing support.
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20 Solutions to Overcome Inventory Management Challenges
Inventory management is immensely complex. Here are some
solutions to the common inventory management challenges listed above.
- Centralized
Tracking:
Consider upgrading to tracking software that provides
automated features for re-ordering and procurement. Inventory management
platforms provide centralized, cloud-based databases for accurate, automatic
inventory updates and real-time data backup.
- Transparent
Performance:
Measure and report warehouse performance metrics like
inventory turnover, customer satisfaction and order processing speed to
overcome warehouse inefficiencies. Share this data with employees and
suppliers.
- Stock
Auditing:
Frequent stock auditing processes, like daily cycle
counting, reduce human error and provide more accurate, up-to-date inventory
data for managing cash flow. Organize audits by category and cycle
count smaller inventory samples on a predictable schedule for more
accurate financial data.
- Demand
Forecasting:
Some inventory management platforms include demand
forecasting tools. This feature integrates with accounting and sales data to
help you predict demand and schedule orders based on shifting customer
preferences, material availability or seasonal trends.
- Add
Imagery:
Add images with product descriptions in your inventory
database to improve purchasing and receiving processes, enhance accuracy and
prevent misplaced inventory.
- Go
Paperless:
Give employees the right inventory tools for the job. They
need software to replace manual inventory documentation, and paperless
transactions for invoices and purchase orders.
- Preventive
Control:
Implement stock control systems to manage problem inventory,
such as perishable stock, fragile equipment or obsolete materials. Perform
regular preventive maintenance on machinery and equipment stock in
storage if required by the manufacturer. Catalog data on problem stock
location, cost and quantity to monitor shelf life and prevent waste.
- Measure
Service Levels:
Monitor and track supplier data, such as shipment errors,
damaged or defective products and missed delivery appointments. Measure your
supplier’s performance to find and fix supply chain disruptions, reduce
complexity and streamline logistics.
- Optimize
Space:
Use inventory management systems with warehouse management
features to optimize storage space and inventory flow. Categorize inventory
storage down to shelf, bin and compartment, and automate order picking, packing
and shipping workflows.
- Automate
Reorders:
Backordered inventory delays production and
creates poor customer experiences. Use inventory management software to
set automatic reorder points based on preset stock levels and current
availability to avoid overselling.
- Safety
Stock:
Maintain safety stock to offset supply chain
disruptions and help manage increased lead times due to shifting international
competition for raw materials. Proper inventory planning helps operations adapt
to dynamic global supply chains.
- Classify
Inventory:
Create inventory classifications to manage changing trends,
such as packaging initiatives to reduce plastic waste. Categorize stock by
packaging type, dimensions and product. Use this information to control
shipping costs and storage location better.
- Multi-Location
Warehousing:
Use multi-location warehouse management features to track
and control expanding inventories. Take advantage of receiving and put-away
schedules with automated inventory tracking alerts and scheduling features
that keep tabs on warehouse location and in-transit inventory.
- Leverage
Lead Times:
Take lead times into account when placing orders for
high-demand stock. Track and manage your high-demand inventory using cycle
counting data to set automatic reorder points and average lead time to
preventing stockouts.
- Reduce
Human Error:
Use inventory control processes like blind receiving with
barcodes and mobile scanners to prevent human error, inventory manipulation and
shrinkage due to theft or negligence.
- Plan
Demand:
Use an inventory management system with advanced demand
forecasting and reporting features to prioritize your top inventory. Take into
account the availability of the top 20% of inventory that generates 80% of your
customer demand. To learn more about inventory planning and demand forecasting,
read our essential guide to inventory planning.
- Subcontract
Expertise:
Consider outsourcing to an expert in inventory management.
Contract in-person training and provide online support to help employees follow
best practices for working with technical inventory management software
features.
- Dashboard
Collaboration:
Introduce dashboards with simple interfaces that show
real-time inventory data. Having everything on one screen helps remove
communication barriers across accounting, sales and warehouse operations.
- Productivity
Tools:
All the information you need about your inventory can be in
your pocket. With mobile solutions and cloud-based software, you can control
inventory and improve your warehouse productivity from anywhere in the world.
- Update
Platforms:
Upgrading to a cloud-based inventory management
platform doesn’t just give all the latest features. You get to take
advantage of the vendor’s expertise and training while it’s being implemented.
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